Quick Response Time

"Technology is critical to our operations. Critical. Friendship cannot handle being down for more than a minute, which is why partnering with reliable computing experts is essential to providing quality patient care and exceptional customer service. We partner with DVMConnexx because they understand the needs of our practice.

From resolving urgent situations to maintaining wellness of our computing systems, DVMConnexx always responds swiftly and professionally. They know practice management software vendors and act as an intermediary to solve problems quickly – because they speak the same technological language. Their consultative approach and understanding of ancillary software helped us to develop an intranet that has greatly improved practice efficiency – it’s used by 100 team members to send messages to one another, access HR resources, email, and more.  The intranet solution DVMConnexx suggested and implemented never would have occurred to Friendship team members.

For a technology company without veterinary knowledge, the learning curve is immense - and we don't have time to bring a generic IT company up to speed. DVMConnexx already understands how our practice operates and goes above and beyond just keeping our network running."

 

Dr. Peter Glassman