
"Technology is absolutely vital to our practice. Every minute we’re down, a transaction is not happening smoothly. DVMConnexx minimizes the possibility of being down, but when there is a critical incident, they do a tremendous job of getting us back on track quickly.
When we were closing out for the fiscal year-end, our software locked up and wasn't processing correctly. Within 10 minutes – at 7 am – DVMConnexx restored a backup from the night before and then re-ran the end-of-year process. We were up and running again within 20 minutes. That level of service isn't available through the other usual sources. In the past, we would have been down for a half a day trying to get the software & hardware companies to work together on the problems - they inevitably blame each other. This leads to major frustration and ultimately thousands of lost income.
We have peace of mind, knowing DVMConnexx is behind the scenes supporting our practice."
Dr. David Kolb
Lodi Veterinary Hospital