EponaTech, the developers of Metron imaging software, have teamed up with DVMConnexx to help ensure that product and service quality stays at the high level that everyone needs and expects.  The support group at DVMConnexx has been trained to work with Metron-DVM version 5 to become the primary provider for setup, training and continued support.  The role of DVMConnexx in supporting the Metron clients will not only be to offer ongoing World Class support and training, but to also have a proactive role in keeping the Metron users up to date with current Metron revisions and updates.

EponaTech’s Metron-DVM imaging software with integration to multiple CR and DR systems for veterinary practices has had a great following in the Equine market.  EponaTech has been and continues to develop its Metron-DVM version 5 software to include small animal and dental applications.  It not only includes the Equine specific measurements, but has added  measurement and reporting capabilities specific to small animal and dentistry. Visit www.metron-imaging.com to review the latest Metron-DVM capabilities.  

If you haven't signed up for the Metron Support Services, below are the benefits and click here for the Signup Form.

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Product Installation and Setup

• Instructions for initial setup and installation of the Metron-DVM imaging software
• Assistance from our helpdesk as neededAll software enhancements as they become available1
• Software help with reloads on new and existing computers

Remote Product Training

• Initial product training by a product specialist
• Access to online training programsGreat for new installations and anyone new to the product
• Training with scheduled version upgrades

Ongoing Product Support2

• Version upgrades and related improvements
• Frequently asked questionsBest Practice examples shared by other Metron users
• Phone and email support (8:30am – 5:30pm CST)

1Metron-DVM software enhancements are only available to those clients that have an active support agreement.

2 Product support under the support agreement refers to the Metron-DVM software only. It does not include support for your computer hardware or network system. Support for hardware and network systems is available separately from DVMConnexx.